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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vinny Girelli

October 23, 2024

5  out of  5
rating by Vinny Girelli
"Wonderful people, Wonderful service and the best rates, not to mention the greatest respect you'll ever receive anywhere else. Pam is the greatest......"
We responded:
"AWWWWW! Thank you so much for taking the time for the review! We appreciate your kind words and are so happy we were able to help you!!!!"
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Eric LaCourse

September 9, 2024

5  out of  5
rating by Eric LaCourse
"Scott Wood State Farm office went above and beyond to get my motorcycle repaired. Isaac in the office called the repair shop and helped to get the labor rates lowered a bit. I would recommend Scott Wood State Farm agency to anyone."
We responded:
"So glad we were able to get things worked out for you on your motorcycle!! We appreciate your business and the awesome Review!!! "
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Candice Burgess

July 10, 2024

5  out of  5
rating by Candice Burgess
"Very pleased with Scott and Issac. We signed up with car insurance and life insurance. And going to get business insurance. They are very awesome. And very kind to work with. And there rates. Are very awesome."
We responded:
"So happy that we were able to help you with your insurance needs Candice! Thanks so much for the Awesome Review - WE APPRECIATE YOUR BUSINESS! "
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George Rose

June 13, 2024

5  out of  5
rating by George Rose
"Good insurance people and do a great job"
We responded:
"Hi George! Thanks so much for taking the time to give us a review! We really appreciate your time and your business! "
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Jake Tyner

May 6, 2024

5  out of  5
rating by Jake Tyner
"Scott Wood is the best insurance agent I have ever dealt with. His office is very professional and a pleasure to work with. Scott has even gone out of his way to to be of assistance to us. I would highly recommend calling his office if you are looking for insurance."
We responded:
"Thank you so much for taking the time to leave us all of your kind words Jake. We love to hear how happy our customers are - You made our day! "
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Shannon Gibson

March 19, 2024

5  out of  5
rating by Shannon Gibson
"Scott has been our insurance rep for over a year now. Every time we have needed anything or had a question he and his staff are quick to answer and provide excellent customer service. We use Scott for all of our insurance, and we are so glad that we do ! We have great rates and EXCELLENT customer service. We had a claim in our home owners insurance that we anticipated to be a nightmare ; Scott's office immediately directed us what to do , got the adjuster out to us quickly and the adjuster ( Kevin Grey ) was extremely helpful , kind and courteous. We are receiving guidance and help in record time !!! We couldn't be more pleased with State Farm , Scott's office staff, the adjuster, and how professionally the situation is being handled. Excellent. Thank you :)"
We responded:
"Thank you for the AWESOME REVIEW Shannon!!! We appreciate your kind words and are very thankful to have been able to help you and Bryan with your Personal Price Plans!"
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Lammon Brothers

March 18, 2024

5  out of  5
rating by Lammon Brothers
"Scott has insured my Home, Auto, boat and many rental homes over the years. He is very knowledgeable and attentive to my needs from my personal home to my rental company. Whenever I have a problem he has a solution. Thanks have having me covered!"
We responded:
"You are very welcome Lammon Brothers, and we thank you as well, for trusting us with all of your insurance needs from your personal property to your rentals! "
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Chanda Marie Lundy

February 23, 2024

5  out of  5
rating by Chanda Marie Lundy
"Professional, prompt, and proactive!! I'm at peace knowing I'm protected. Truly thankful. May God continue to bless you and your business."
We responded:
"Thank you so much Chanda for the beautiful review and blessings! So glad you feel protected - That is definitely our Goal!!! "
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Ryann Cox

February 21, 2024

5  out of  5
rating by Ryann Cox
"Pam did a great job helping get our policies switched over. It is always scary changing companies, but with Pam’s excellent attention to detail we feel like we are in great hands."
We responded:
"Changing can be VERY scary!! So glad you called, and Pam was able to help get you set up with insurance that fits your needs! Thank you so much for taking the time to give the review! We appreciate your business. "
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Lori Colenzo

February 2, 2024

5  out of  5
rating by Lori Colenzo
"This review isn't just about insurance; it's about the human connection that made navigating a disaster feel a little less overwhelming. My State Farm agent, Scott Wood, was a lifesaver during my recent business flood. He didn't just handle the claim, he showed up in person, helped salvage valuables, and offered emotional support. He went above and beyond what I expected from an insurance agent."
We responded:
"Hi Lori! So grateful that I was able to be there for you during this overwhelming time. Anytime you need help, just call!!! I or my staff will always be there! "
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Dan Doster

December 21, 2023

5  out of  5
rating by Dan Doster
"I've been a customer of nationwides for many years. I come in here at State farm and saved $91 a month. $1,100 a year on my auto insurance for my four cars. The service was great. Personnel. Very friendly. Definitely recommend this office"
We responded:
"That's AWESOME!! It was so nice to meet you and love the fact we were able to save you money! Stop in anytime...we love it when our customers come in! Thank you so much for the review!!! "
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Stacie Arnold

October 18, 2023

1  out of  5
rating by Stacie Arnold
"My husband has a 2016 Kia which is pretty much uninsurable thanks to TikTok. The office quoted his car and bound coverage knowing that State Farm no longer insures this model. After jumping through hoops to meet what they insisted they needed to continue coverage I find out it still isn’t enough and it will be removed from the policy. Don’t misunderstand, I do get their reasoning, but this should have been communicated to me right from the get go. It should have never gotten to this point. The woman who quoted and bound coverage definitely dropped the ball on this. I could have kept my current coverage and would not be hustling to find insurance. I will be taking all my business elsewhere as I want to take advantage of the multi line and multi vehicle discounts."
We responded:
"Stacie - I am sorry for the experience and the confusion that occurred here at my office. The 2016 Kia that you have, unfortunately requires an expensive update to be insurable. With daily changes in this industry, we regret that we did not have the current status of that vehicle and deeply apologize for the situation. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer's experience. "
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Kelly Ziegler

September 23, 2023

5  out of  5
rating by Kelly Ziegler
"We love State Farm 😀"
We responded:
"THANKS SO MUCH KELLY!!! "
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Starley Shelton

August 19, 2023

4  out of  5
rating by Starley Shelton
"My insurance agent. Auto was less than half what I was paying. Pam in the office has given great service after the tornado."
We responded:
"Thanks for the Review Starley! We are so glad to be able to help you, and everyone else we can, after the tornado! We appreciate your kind words and look forward to working with you in the future! "
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Brandy Hayes

June 7, 2023

5  out of  5
rating by Brandy Hayes
"The team made it feel like family. My first interaction with Isaac Wust was great. I hope that my family and I will continue to feel like family under the State Farm umbrella. Thank you again"
We responded:
"Thanks for the Review Brandy! We are so glad that you felt comfortable with us here at the office, despite the mayflies ;) and that we were able to help you with your insurance needs. Again, thank you so much for the 5* Review!"
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Sandra

March 16, 2023

5  out of  5
rating by Sandra
"Pam did a amazing job finding me the best rates!! Looking forward to maintaining my insurance through State Farm."
We responded:
"Hi Sandra - Finding the BEST RATE is what we do! I'm so glad we were able to help you! Thank you so much for the review! "
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Kirsten Weis

March 4, 2023

5  out of  5
rating by Kirsten Weis
"Switched to Scott Wood's office almost a year ago and I love it! Whole staff is extremely personable and very helpful!"
We responded:
"Thank you for taking the time for the great review Kristen! So glad you switched to our office last year - we appreciate your business! "
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Kyla Hunt

February 26, 2023

5  out of  5
rating by Kyla Hunt
"Scott is amazing! We were referred to him and he was so knowledgeable, friendly and informative. He explained all of the quotes and helped guide us through the process of switching. I highly recommend him and his office."
We responded:
"WOW!! I am grateful for your business, and so glad I was able to make the switching process as easy as possible! Thank you again for the review and for the recommendation Kyla! "
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JoAnne Jourdain

February 23, 2023

5  out of  5
rating by JoAnne Jourdain
"Scott Wood has been our State Farm agent for more than 10yrs. He insures our cars, houses and life insurance. He's always just a phone call away with any issue or question. His office staff is always friendly and informative. Claims have been handled promptly, fairly and honestly. You won't find a better agent ANYWHERE!"
We responded:
"Thank you so much JoAnne for the review. It means a lot! I sure am glad we were able to insure your cars, house, and also help you with your life insurance. We definitely strive to be there, and go above and beyond for every customer! "
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Randy Roberts

February 21, 2023

5  out of  5
rating by Randy Roberts
"Very nice atmosphere. Very professional. Saved my wife and I a solid amount of $, while also helping us get us additional great life insurance. With our new son here it made us feel confident in our decision with Scott's great advice"
We responded:
"So happy we were able to help you and your wife save money, and were able to get you insured correctly! Thank you for the review - we appreciate your business! "
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Jodie Cole

February 16, 2023

5  out of  5
rating by Jodie Cole
"Highly recommend Scott Wood! I was a long time customer of Nationwide insurance many years ago before we made the switch to State Farm. We originally had a different agent who was ok for the job but never felt like they had our best interest at hand. I was referred to Scott Wood by a friend a few years ago and decided to make the switch. Scott has been a blessing; he’s personable, honest, and trustworthy. He looked at all our information and family needs and gave us his expert opinion on what was best for us. His office is run smoothly and the staff are all friendly and helpful. I feel great knowing that we have the right insurance in place if necessary. Thank you Scott for giving us 5 star service!"
We responded:
"Thank you so so much for the very kind words Jodie! We are thankful that we were able to help you & your family, and that you felt confident to make the switch! Again, we thank you, and appreciate you & your business! "
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Christopher Walker

February 15, 2023

5  out of  5
rating by Christopher Walker
"Scott is an awesome agent you literally text him and he gets back with you instantly highly recommend to anyone."
We responded:
"Hi Chris! We strive on being there for our customers whenever and wherever we can! Thank you for the review and the recommendation!!! "
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carrie williamson

February 15, 2023

5  out of  5
rating by carrie williamson
"Switched to Scott several months ago he got me better insurance at a better price. As well as making the switch nice and easy."
We responded:
"Thank you Carrie for the wonderful review! So glad we were able to insure you with better coverage AND with a better price! All while making it easy for you to switch! We appreciate you and your business!! "
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Sean Crandall

February 9, 2023

1  out of  5
rating by Sean Crandall
"the worst insurance agent I've ever encountered. Willing to commit fraud against his own company to get coverage. brought his own tool box to my trucks to take photos. making it appear as though the boxes were a fixture on my truck so they could be called commercial under the policy he was writing. I canceled after 3 months after seeing too many red flags. now State Farm wants $750 in addition to what I already paid. total scam and joke."
We responded:
"Hi Sean, We are very sorry to hear about your experience and would love to continue working with you to resolve it. Please remember that even though you were a customer for only 3 months and cancelled your policy due to things outside the scope of our agency, we would love to assist you. Please call us at (419) 726-3741. "
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Linda Smith

December 14, 2022

5  out of  5
rating by Linda Smith
"Scott Wood is a very nice guy and knows exactly what he is talking about with insurance. Very prompt with getting quotes too. Keep up the great work. I highly recommend him for all your insurance needs."
We responded:
"Thanks for the review Linda! I appreciate it! "